Privacy Policy

1. Information We Collect

We collect only the information needed to provide safe, reliable transportation:

• Contact information: name, phone number, email address
• Trip details: pickup address, drop-off address, flight number, passenger count, special requests
• Payment information: credit card details are processed by PCI-compliant payment processors — we do not store full card numbers on our servers
• Automatic data: when you visit our website, we may collect IP address, browser type, and usage data via cookies and analytics tools (Google Analytics, Google Search Console)

2. How We Use Your Information

• To confirm, dispatch, and fulfill your reservation
• To communicate with you about your trip (confirmations, driver details, updates)
• To process payment and send receipts
• To improve our services and website experience
• To comply with legal obligations (tax records, transportation regulations)

3. Sharing Your Information

We do not sell your personal data. We share information only when necessary to provide service or comply with law:

• Drivers & dispatch: only the trip details needed to safely complete your ride
• Payment processors: to charge for services (Stripe, Square, or equivalent)
• Legal & safety: when required by law, subpoena, or to protect the safety of passengers, drivers, or the public

4. Cookies & Analytics

Our website uses cookies to remember preferences and measure traffic. We use Google Analytics to understand how visitors use our site. You can disable cookies in your browser settings without losing core functionality (booking still works).

5. Data Security

We use industry-standard safeguards to protect your data, including HTTPS encryption, secure third-party payment processing, and limited internal access on a need-to-know basis. No system is 100% secure — we recommend you never share passwords or full card numbers by email.

6. Data Retention

We retain trip records for as long as required by tax and transportation regulations (typically 7 years). You may request deletion of your personal data — see Section 8.

7. Your Rights (California Residents — CCPA)

California residents have the right to:

• Know what personal information we collect and how it is used
• Request access to or deletion of your personal information
• Opt out of any sale of personal information (we do not sell)
• Not be discriminated against for exercising these rights

8. Contact Us

To exercise any privacy right or ask questions about this policy:
Email: info@rgblacklimollc.com
Phone: (323) 799 3190
Mail: Privacy Officer, RG Black Limo LLC, Beverly Hills, CA 90210

9. Updates to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent changes. Continued use of our services after changes means you accept the updated policy.